Booking Confirmation

By confirming your Havelock North Luxury Stays booking, you acknowledge and agree to the terms and conditions outlined below.

Booking

When you book directly with us:

  • Enjoy 10% off  your stay
  • No deposit or upfront payment required – pay at the property.

Payment Methods:

  • Visa and Mastercard accepted (sorry, no Amex or Diners).
  • A bank transfer can be made to secure the booking.

Cancellation Policy

Cancellations are free of charge up to 10 days before arrival.

If cancelling within 10 days of arrival, we understand plans can change. Talk to us about rescheduling options or a 12-month credit.

Occupants

Each property has a maximum occupancy as follows:

  • 305 in the Vines: 4 guests
  • Studio 5: 2 guests
  • The Corner on Te Mata: 8 guests
  • The Corner on Te Mata 2: 4 guests
  • Havelock Homestead Annex: 4 guests
  • Havelock Homestead: 10 guests (or 14 when booked with the annexe)

Breakage Policy

Please note that any damages/loss caused to the property or furnishings during your stay could result in costs of repair (and any insurance excess) being charged directly, either fully or partly, to you the registered guest.

Under no circumstances is furniture in the villa to be moved during the stay. Should this be ignored and there is damage, as a result, the guest will be responsible as per our breakage policy.